Terms of Service — Doxcraft

Last updated: [Insert publication date]

These Terms of Service apply to your use of doxcraft.com and purchases from Doxcraft LLP. By using our website or placing an order, you agree to these terms, subject to your rights under applicable law.

Business information

Doxcraft LLP
Email: doxcraft46@gmail.com
Business location: Sector 46, Gurugram, Haryana, India

Products and product information

Doxcraft offers construction models made from laser-cut MDF and other wood-based sheets as described on individual product pages.

We aim to keep product descriptions, dimensions, contents, images, prices, and assembly information accurate and up to date. Product photographs are illustrative; actual appearance may vary slightly due to lighting, display settings, material characteristics, or manufacturing variations. We will not use this statement to excuse a material difference between the product supplied and the product described.

Model-specific tool and glue requirements are stated on the relevant product page where applicable. Please read the product description and instructions before purchasing and assembling a model.

Age guidance and safe use

Our construction models are intended for users aged 14 and above. Models may contain small parts and edges that require careful handling. Follow the assembly instructions and all warnings supplied with the product or packaging. Keep components away from young children and use any additional tools or adhesive only as directed.

Customers are responsible for using products carefully and following the relevant instructions. This does not limit any rights or remedies that cannot be excluded under applicable law.

Prices, payments and orders

Prices are displayed on the website in the currency shown at checkout. Available payment methods may include UPI, credit cards, debit cards, net banking, and wallets. Cash on delivery is not offered.

An order is subject to payment confirmation and acceptance by Doxcraft. We may contact you if information is incomplete, a payment requires investigation, or a material product listing or pricing error is identified. Where practicable, we will discuss a material pricing error with you before cancelling an order, subject to applicable law.

Shipping, cancellation and refunds

Processing and delivery estimates, shipping charges, cancellation conditions, and applicable return or refund procedures are set out in our Shipping Policy and Return, Refund and Cancellation Policy. Those policies form part of these terms.

Nothing in these terms removes statutory consumer protections available under Indian law.

Intellectual property

Unless otherwise stated, website text, branding, logos, product designs, graphics, photographs, and other content presented by Doxcraft are owned by or used with permission by Doxcraft or the relevant rights holder. You may not reproduce, distribute, commercially exploit, or create derivative materials from such content without the necessary permission, except where permitted by law.

Website use

You agree not to misuse the website, interfere with its operation, attempt unauthorized access, submit fraudulent orders, or use the website in a way that violates applicable law or another person’s rights.

Third-party services

Our store may rely on third-party services, including Shopify, payment providers, analytics tools, and courier partners. Their services may be subject to separate terms and policies.

Limitation of liability

To the extent permitted by applicable law, Doxcraft is not responsible for losses arising from misuse of a product, failure to follow its instructions or warnings, unauthorized alteration, or circumstances outside our reasonable control.

Nothing in these terms excludes or restricts liability, consumer rights, or remedies where such exclusion or restriction is prohibited by law. These terms do not remove any mandatory protections available under Indian law.

Governing law and disputes

These terms are governed by the laws of India. Disputes may be raised through the appropriate channels available under applicable Indian law, including competent courts and consumer dispute redressal bodies where applicable. Nothing in these terms is intended to prevent a consumer from exercising a non-waivable statutory right or remedy.

Changes to these terms

We may update these terms when our business practices, website, or legal obligations change. Updated terms will be published on this page with a revised “Last updated” date.

Contact

For questions about these terms, contact doxcraft46@gmail.com.